PRIVACY POLICY

Privacy Policy
Last updated: March 10, 2025

This Privacy Policy describes how The Inked Fennec (the "Site," "we," "us," or "our") collects, uses, and shares your personal data when you visit fenneco-store.com (the "Site"), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another person whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by law.

How We Collect and Use Your Personal Data
To provide the Services, we collect the information outlined below. The types of information we collect and use vary depending on how you interact with us.

In addition to the specific purposes listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, fulfill any legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data Do We Collect?
The type of personal data we collect about you depends on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Information We Collect Directly from You
Information that you submit to us directly via our Services may include:

• Contact details – including your name, address, phone number, and email address.
• Order information – including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information – including your username, password, security questions, and other information used for account security.
• Customer support information – including the details you provide in communication with us, such as when you send a message via the Services.

For some features of the Services, you may be required to provide certain information about yourself. You can choose not to provide this information, but this may prevent you from using those features or accessing them.

Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage data may include information about how you access and use our Site and account, such as device information, browser information, network connection information, your IP address, and other details of your interaction with the Services.

Information We Receive from Third Parties
Finally, we may receive information about you from third parties, including from providers and service providers who collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payments, fulfill your orders, and provide you with products or services you request, in order to fulfill our contract with you.

If you visit our Site, open or click emails we send you, or interact with our Services or advertisements, we or third parties with whom we work may automatically collect certain information using online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we receive from third parties will be treated according to this Privacy Policy. See also the section below, "Third-Party Websites and Links."

How We Use Your Personal Data

• Provision of Products and Services: We use your personal data to provide the Services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications regarding your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, organizing shipping, facilitating returns and exchanges, and other account-related functions. We may also improve your shopping experience by enabling Shopify to sync your account with other Shopify services you may want to use. In this case, Shopify processes your data according to its privacy policy and consumer privacy policy.
• Marketing and Advertising: We may use your personal data for marketing and advertising purposes, such as sending marketing and promotional messages via email, SMS, or mail and displaying advertisements for products or services. This may include using your personal data to better tailor the Services and advertisements on our Site and other websites. If you are based in the EEA, the legal basis for these processing activities is our legitimate interest in selling our products according to Article 6(1)(f) of the GDPR.
• Security and Fraud Prevention: We use your personal data to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with third parties. If you believe your account has been compromised, please contact us immediately. If you are in the EEA, the legal basis for these processing activities is our legitimate interest in ensuring the security of our website for you and other customers, according to Article 6(1)(f) of the GDPR.
• Communication and Service Improvement: We use your personal data to provide customer support and improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you, in accordance with Article 6(1)(f) of the GDPR.

Cookies
Like many websites, we use cookies on our Site. Specific information about the cookies we use in connection with providing our store via Shopify can be found at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including storing your actions and preferences), conduct analytics, and better understand user interactions with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.

Most browsers automatically accept cookies by default. However, you can configure your browser to remove or block cookies through browser controls. Please note that removing or blocking cookies may affect your user experience and may result in some Services, including certain features and general functionality, not working correctly or being unavailable. Additionally, blocking cookies may not fully prevent us from sharing information with third parties, such as our advertising partners.

How We Share Your Personal Data
Under certain circumstances, we may share your personal data for contract fulfillment, legitimate purposes, and other reasons governed by this Privacy Policy. These circumstances may include:

• With providers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
• With business and marketing partners to provide services and make advertisements for you. Our business and marketing partners use your data in accordance with their own privacy policies.
• If you instruct us, request us, or otherwise consent to sharing certain information with third parties, such as sending you products or via your use of social media widgets or login integrations, with your consent.
• With our affiliates or within our corporate group, in our legitimate interest to operate a successful business.
• In connection with a business transaction, such as a merger or bankruptcy, to fulfill all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce all applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal data and sensitive personal data about users for the above-mentioned purposes in "How We Collect and Use Your Personal Data" and "How We Share Your Personal Data."

Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or guardian of a child who has submitted personal data to us, you may contact us at the details below and request the deletion of this data.

As of the effective date of this Privacy Policy, we have no actual knowledge of "selling" or "sharing" personal data of individuals under 16 years of age (as these terms are defined under applicable law).

Security and Data Retention
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, the information you send to us may not be secure during transmission. We recommend that you avoid using insecure channels to send us sensitive or confidential information.

How long we retain your personal data depends on various factors, such as whether we need the data to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights
Depending on where you live, you may have some or all of the following rights regarding your personal data. However, these rights are not absolute and only apply under certain circumstances. In certain cases, we may reject your request as permitted by law.

• Right to Access/Information: You may have the right to request access to the personal data we hold about you, including details on how we use and share your data.
• Right to Deletion: You may have the right to request the deletion of the personal data we hold about you.
• Right to Rectification: You may have the right to request correction of inaccurate personal data we hold about you.
• Right to Portability: You may have the right to receive a copy of the personal data we hold about you and, under certain circumstances and with specific exceptions, request the transfer of this data to third parties.
• Right to Object to Sale, Sharing, or Targeted Advertising: You may have the right to instruct us not to "sell" or "share" your personal data or to object to the processing of your personal data for purposes considered "targeted advertising" under applicable privacy laws. Please note: If you visit our Site with the "Global Privacy Control" opt-out preference signal enabled, we will automatically treat this as an instruction to opt out of "selling" or "sharing" information for the device and browser you use to visit the Site.
• Restriction of Processing: You may have the right to request us to stop or restrict the processing of your personal data.
• Withdrawal of Consent: If we rely on your consent to process your personal data, you may have the right to withdraw that consent.
• Right to Appeal: If we reject your request, you may have the right to appeal our decision. You can do this by responding directly to our rejection.
• Communication Preferences: We may send you marketing emails, and you can opt out of receiving these emails at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send you emails for non-marketing purposes, such as regarding your account or orders.

You can exercise these rights as described on our Site or by contacting us using the details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you, such as your email address or account information, to verify your identity before we can respond substantively to your request. Under applicable law, you can designate an authorized representative to submit requests on your behalf. Before we accept such a request from a representative, we must verify that you have authorized them to act on your behalf. Additionally, we may need to verify your identity directly with us. We will respond to your request promptly, as required by law.

Complaints
If you have any complaints about how we process your personal data, please contact us using the details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the details below or by filing a complaint with your local data protection authority. For the EEA, a list of relevant data protection authorities can be found here.

International Users
Please note that we may transfer, store, and process your personal data outside of the country where you reside. Your personal data may also be processed by employees and external service providers and partners in these countries.

If we transfer your personal data outside of Europe, we rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses or equivalent agreements from the relevant UK authority, unless the data transfer occurs to a country determined to provide an adequate level of protection.

Contact
If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us or email us at the-inked-fennec@outlook.com or contact us at Georg-Schumann-Straße 331, Leipzig, 04159, DE.

For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controller of your personal data.